FLSA: Non-Exempt/Overtime Eligible

Benefits: Eligible

Hours Per Week: 40/Full-time

Position Summary:

Met Council is America’s largest Jewish charity dedicated to serving the needy. Met Council’s ten different departments are staffed by experts who helped over 305,000 clients in 2021 and continuously advocate on behalf of all needy New Yorkers. Our holistic programs range from 100% affordable housing at 20 locations to our award-winning family violence program to comprehensive Holocaust survivor assistance to senior programming to crisis intervention to the largest free kosher food distribution program in the world. Our network of 101 food pantries, 20 affordable housing sites, and 15 JCCs provide services directly in neighborhoods across New York.

The Service Coordinator links residents of the building to supportive services or medical services provided within the general community.

Principal Responsibilities:

• Establishes linkages with agencies and service providers in the community
• Refers and links residents to service providers in the community such as case management, personal assistance, transportation, meals-on-wheels, counseling, primary healthcare, and legal advocacy
• Provides education to residents on available services, application procedures, and rights
• Assists the residents in developing support networks
• Provides and/or coordinates training for residents on obligations of tenancy
• Coordinates on-site presentations and events to provide education about and linkages to available services in the community
• Other responsibilities as required

Competencies:

• Working knowledge of supportive services and other resources for senior citizens.
• Ability to advocate, organize, problem solve, and provide results for seniors served.
• Knowledge of basic office practices, procedures, and equipment. Computer literacy required, preferably Microsoft Office.
• Ability to prepare clear, concise reports and make appropriate recommendations within scope of responsibility.
• Ability to communicate verbally and in writing.
• Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public.
• Ability to manage multiple priorities and multiple demands to accomplish tasks in accordance with established requirements.
• Skilled in analyzing situations in order to identify problems and offer possible solutions.
• Skilled in communicating with all types of people in a wide variety of situations.

Skill and Education:

• BA/BS required (preferably in Social Work, Gerontology, Psychology or Counseling). Relevant experience in lieu of a degree is acceptable
• Minimum of two years experience in social service delivery to elderly and/or people with disabilities
• Russian, Mandarin, Cantonese speaking a +

Physical Demands:

• Required Constantly: Walking, sitting, grasping, bending, stooping, squatting, computer input, finger dexterity and coordination of hand, eye and foot
• Required Frequently: Standing and climbing stairs; carrying laptop & files (approx. 8-10 lbs)
• Required Occasionally: Reaching above the shoulder, and lifting 5-25 pounds, pushing and pulling

Benefits: Major medical, dental, vision, and life insurance; pre-tax commuter benefits; FSA; 403(b) with employer contribution; plus generous vacation, sick leave, and holidays.