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Employment Engagement Manager

Department: Boro Park Chesed Center
Location: Brooklyn, NY

FLSA: Non-Exempt

Benefits: Eligible

Hours Per Week: 40/Full-time

Met Council is America’s largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity, and respect. Our programs are staffed by experts who help over 325,000 clients each year and advocate on behalf of all needy New Yorkers. Our services include 100% affordable housing at 21 locations, family violence program, Holocaust survivor assistance, geriatric social work, crisis intervention and the largest free kosher food distribution program in the world. Our network of 120 food pantries, affordable housing sites, and JCCs provide services directly in neighborhoods across New York City.

Position Summary:

The role of the Employment Engagement Manager is to engage in community outreach to market and represent Met Council’s Career Access Program and raise awareness about employment services and resources. The Employment Engagement Manager will network to establish relationships with businesses and organizations to foster collaboration, understand employment needs and challenges, create job opportunities, and facilitate employment. The Employment Engagement Manager will match job seekers with suitable job openings and maintain relationships with employers to provide ongoing support.

The Employment Engagement Manager will also engage employers in initiatives such as hiring, training, and internships, and will bridge the gap between job seekers and employers. In this way, the Employment Engagement Manager will be contributing significantly to individual career success, and by extension, to the workforce development goals of Met Council’s Career Access Program.

Principal Responsibilities:

  • Build and maintain relationships with local organizations, non-profits, and businesses to foster collaboration and partnerships.
  • Research trends, skill requirements, and workforce needs of the tech sector.
  • Organize and facilitate community meetings and events to engage community members in discussions and action planning.
  • Make cold calls to potential employers and collect data from employers related to job requirements and skills.
  • Refer qualified applicants to employers and conduct necessary follow-up with employers to provide ongoing support.
  • Work collaboratively with the Chesed Center team and cover when staff is out, as/when needed.
  • Ensure that agency information is properly documented in the database.
  • Report to supervisor on accomplishments and challenges on a regular basis.
  • Additional responsibilities as required.

Competencies:

  • Exceptional customer service skills, the ability to forge and maintain inter-agency and community relationships
  • Attention to detail and strong organizational skills with the capability to multitask
  • Ability to work independently as well as in a team
  • Able to easily adapt to changes and flexibility in schedule
  • Ability to problem-solve and implement creative solutions when/as needed
  • Comfort using online technologies and database systems daily
  • Promptness and adherence to scheduled meetings within and outside the agency is particularly important for this position, as the successful candidate will be meeting with potential partners in the community
  • Sensitivity and cultural competency in working with the Boro Park Hareidi community, as well as ability to work with clients, colleagues, and partners from all backgrounds

Skill and Education:

  • Bachelor’s degree or equivalent work experience (required)
  • 5+ years work experience in non-profit, community-based, program planning, or workforce development industries (required)
  • Excellent communication skills are necessary; must be fluent in English (both written and verbal)
  • Bilingual English/Yiddish (strongly preferred). Additional languages (e.g., Russian), a plus
  • Must understand Yiddish and have in-depth knowledge of the Boro Park community, its agencies, organizations, companies, and major players

Special Requirements:

  • This position requires a willingness to travel locally in Brooklyn and on occasion to Manhattan and other locations in NYC

Compensation: $55,000 - $60,000 per year

Benefits: Major medical, dental, vision and life insurance; pre-tax commuter benefits; FSA; 403(b) with employer contribution; plus generous vacation, sick leave and holidays.