FLSA: Exempt/Overtime Ineligible

Benefits: Eligible

Hours Per Week: 40/Full-time

Met Council is America’s largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity, and respect. Our programs are staffed by experts who help over 325,000 clients each year and advocate on behalf of all needy New Yorkers. Our services include 100% affordable housing at 21 locations, family violence services, Holocaust survivor assistance, geriatric social work, crisis intervention and the largest free kosher food distribution program in the world. Our network of 101 food pantries, affordable housing sites, and affiliated JCCs provide services directly in neighborhoods across New York City.

Met Council delivers services to survivors of intimate partner violence and sex trafficking both directly and in collaboration with Family Justice Centers and community-based organizations including our network of 15 grassroots Jewish Community Councils (JCCs) and other community-based providers. Our services are designed to stabilize and strengthen families and preserve communities by assessing needs and bringing to these communities the resources and support they require. While Met Council serves all people without regard to race, creed, religion, gender, and sexual orientation, we have developed expertise in addressing the social service needs of very diverse segments of New York City’s Jewish and immigrant communities including the low-income elderly, Russian-speaking and other émigrés, the Orthodox Jewish communities, victims of family violence, and the homeless. We help and support individuals to regain their independence and move toward self-sufficiency.

Position Summary:

The role of the Family Violence Services Social Worker is to work effectively with clients impacted by intimate partner violence. This includes assessing client needs, evaluating, and providing a continuum of services including case management, emergency financial grants, counseling, and legal advocacy. The Social Worker will work on-site at the Manhattan Family Justice Center, where they will accept walk in referrals and coordinate care through the FJC systems.

Principal Responsibilities:

As part of the Family Violence Team, this staff member will:

• Assess client needs.
• Conduct comprehensive intake assessments.
• Obtain appropriate documentation.
• Formulate individualized safety plans with clients.
• Perform case management services to include collaborating with internal agency referrals as well as external partners to best support client need.
• Provide support and psychotherapy services to clients in both individual and group settings.
• Determine clients' eligibility for financial assistance.
• Complete applications for assistance and maintain appropriate paperwork and database input (i.e. Salesforce) in a timely manner.
• Complete case notes and input all client contacts into Salesforce in a timely manner.
• Maintain ongoing case notes and related documentation.
• Meet all FJC requirements including properly sending referrals through the FJC database and clearing FJC queue.
• Work effectively with partner agencies including legal services.
• Attend trainings and seminars regarding topics related to family violence work.
• Demonstrate cultural sensitivity to all clients.
• Engage in outreach efforts in the community.
• Comply with demands of the grant and assist in preparing grant reports.
• Participate in individual supervision and weekly group meetings.
• Work collaboratively with the Family Violence team and cover when staff is out, as needed.
• Supervise MSW student interns.
• Manage a large caseload of clients.
• Answer program helpline and text line calls.
• Additional responsibilities as required.

Competencies:

• Strong communication skills.
• Ability to assess for safety of clients and develop safety plans with clients.
• Ability to provide trauma informed psychotherapy and provide support to survivors, as needed.
• Make timely, informed decisions that take into account fact goal constraints and risks.
• Manage own time, priorities, and resources to achieve goals.
• Use Social Work ethics to support client and system needs.
• Must have the ability to work within a fast-paced work environment and make appropriate and safe decisions.