Principal Responsibilities:

• Establish links with agencies and service providers in the community.
• Refer and link residents to service providers in the community such as case management, personal assistance, transportation, meals-on-wheels, counseling, primary healthcare, and legal advocacy.
• Provide education to residents on available services, application procedures, and rights.
• Assist the residents in developing support networks.
• Provide and/or coordinate training for residents on obligations of tenancy.
• Coordinate on-site presentations and events to provide education about available services in the community.
• Additional responsibilities as required.

Competencies:

• Working knowledge of supportive services and other resources for senior citizens.
• Ability to advocate, organize, problem solve, and provide results for seniors served.
• Knowledge of Microsoft Office sufficient to generate documents, create and use spreadsheets, and manage e-mail and appointments
• Knowledge of basic office practices, procedures, and equipment.
• Ability to prepare clear, concise reports and make appropriate recommendations within scope of responsibility.
• Ability to communicate verbally and in writing.
• Ability to establish and maintain effective working relationships with peers, superiors, residents, community service agencies, and the public.
• Ability to manage multiple priorities and multiple demands to accomplish tasks in accordance with established requirements.
• Skilled in analyzing situations in order to identify problems and offer possible solutions.
• Skilled in communicating with all types of people in a wide variety of situations.

Skill and Education:

• Bachelor’s degree in Social Work, Gerontology, Psychology, or Counseling (preferred); equivalent relevant experience is acceptable in lieu of a degree
• Minimum of two years of experience providing social services to older adults and/or individuals with disabilities
• Bilingual in Russian, Mandarin, or Cantonese (preferred)

Physical Demands:

• Required Constantly: Walking, sitting, grasping, bending, stooping, squatting, computer input, finger dexterity and coordination of hand, eye and foot
• Required Frequently: Standing and climbing stairs; carrying laptop & files (approx. 8-10 lbs)
• Required Occasionally: Reaching above the shoulder, and lifting 5-25 pounds, pushing and pulling

Compensation: $24.04 per hour - $25.48 per hour.

Benefits: Major medical, dental, vision and life insurance; pre-tax commuter benefits; FSA; 403(b) with employer contribution; plus generous vacation, sick leave and holidays.