FLSA: Exempt/Overtime Ineligible
Benefits: Eligible
Hours Per Week: 40/Full-time
Met Council is America’s largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity, and respect. Our programs are staffed by experts who help over 325,000 clients each year and advocate on behalf of all needy New Yorkers. Our services include 100% affordable housing at 21 locations, family violence services, Holocaust survivor assistance, geriatric social work, crisis intervention and the largest free kosher food distribution program in the world. Our network of 120 food pantries, affordable housing sites, and JCCs provide services directly in neighborhoods across New York City.
Position Summary:
The Senior Housing Manager provides support and oversight to Met Council’s housing sites and staff. Through accurate record keeping, regular site visits, and management of repair and improvement projects, the Senior Housing Manager ensures that all of the housing sites provide safe and secure homes for our residents while complying with all relevant regulations.
Principal Responsibilities:
- Develop and update building-specific Standard Operating Procedures (SOPs) for each property, ensuring proper preventative maintenance and compliance with all relevant inspections (DOB, FDNY, HPD). Create preventative maintenance plans tailored to each property's needs.
- Conduct quarterly building and equipment inspections of each property to identify and prioritize necessary repairs, potential violations, and capital projects; perform annual REAC-style inspections at all HUD properties with the supers.
- Ensure timely completion of all mandatory local law, elevator, boiler, and additional necessary inspections, tests, and filings.
- Manage building regulatory compliance by staying up to date through code compliance seminars and monitoring mandated inspections and filings.
- Oversee construction, renovation, and repair projects based on periodic inspections, demands, and the capital repair/replacement plans.
- Manage major purchasing/procurement processes including RFPs, bidding, vendor selection, and contract administration. Maintain a comprehensive database of contractors, vendors, and building equipment, ensuring timely contract reviews and renewals.
- Review and approve utility and contract invoices. Submit insurance claims and manage risk. Maintain a log/database of all vendor and utility account numbers with contact information.
- Manage the tracking, cost analysis, and improvement of the apartment make-ready processes. Identify both systemic issues and specific problem areas within properties, and proactively propose effective solutions.
- Provide technical oversight for complex repairs and improvements, ensuring training for Housing Directors and maintenance staff on system operations and maintenance requirements.
- Troubleshoot building operations and equipment issues as identified by system failures, increased maintenance expenses, and increased utility usage, when needed with supers.
- Hold quarterly meetings with building supers to discuss building operations, upcoming projects, and strategic improvements.
- Suggest and manage projects to improve energy efficiency and reduce expenses at each building.
- Assist Residence Directors in addressing tenant issues, coordinating tenant meetings, and soliciting technical/specialty bids.
- Respond to emergency calls 24/7.
- Provide building coverage when residence directors are not available.
- Additional responsibilities as required.
Competencies:
- Well organized.
- High energy and proactive.
- Service oriented mindset with ability to multitask.
- Accountability and flexibility.
- Ability to collaborate and work well with others.
- Ability to work well under pressure.
- Ability to take initiative and ownership of goals, objectives, and tasks to ensure deadlines are met and plans executed timely.
Skill and Education:
- Bachelor’s degree.
- Minimum of 7 years of experience in property management or the housing industry, preferably affordable housing.
- Excellent communication skills including written and verbal.
- Knowledge of all building system operations.
- Ability to troubleshoot mechanical problems of all building systems.
- Tech savvy with the ability to work with all Microsoft Office programs.
- Bi-lingual a plus.
Physical Demands:
- Required Constantly: walking, sitting, grasping, bending, stooping, squatting, computer input, finger dexterity and coordination of hand, eye and foot.
- Required Frequently: Standing and climbing stairs; carrying laptop & files (approx. 8-10 lbs).
- Required Occasionally: Reaching above the shoulder, and lifting 5-25 pounds, pushing and pulling.
- Ability to safely negotiate obstacles in active construction/renovation sites.
Compensation: $90,000 - $105,000 per year.
Benefits: Major medical, dental, vision and life insurance; pre-tax commuter benefits; FSA; 403(b) with employer contribution; plus generous vacation, sick leave and holidays.
