FLSA: Non-Exempt

Benefits: Eligible

Hours Per Week: 40/Full-time

Met Council is America’s largest Jewish charity dedicated to serving the needy. We fight poverty through comprehensive social services and by treating each client with compassion, integrity, and respect. Our programs are staffed by experts who help over 325,000 clients each year and advocate on behalf of all needy New Yorkers. Our services include 100% affordable housing at 21 locations, family violence services, Holocaust survivor assistance, geriatric social work, crisis intervention and the largest free kosher food distribution program in the world. Our network of 120 food pantries, affordable housing sites, and JCCs provide services directly in neighborhoods across New York City.

Position Summary:

The Social Services Program Coordinator plays a critical role in knitting together the client-centered work and special projects of the five Social Services departments: Benefits Access, Crisis Intervention, Family Violence, Geriatrics, and the Chesed Center/Brooklyn Hub. The Coordinator will manage inter-departmental projects across Met Council’s Social Services division to ensure that a no-wrong-door approach is implemented to its fullest. The ideal candidate for this role enjoys working collaboratively to solve problems, wants to learn about a wide array of services offered at Met Council, and thrives when each day is different.

Principal Responsibilities:

• Coordinate and support ongoing cross-departmental projects within Social Services.
• Work with individual departments to identify clients who would benefit from referrals to other Met Council services, within and outside of the Social Services division.
• When necessary, create processes or tools that support inter-departmental collaboration.
• Support the Managing Director of Social Services with administrative tasks related to the well-functioning of the division. This may include supporting events, meetings, and trainings, as well as developing presentation and outreach materials (e.g. flyers).
• Work with colleagues to identify emerging client needs, staff training needs, and other opportunities for continuous improvement.
• Additional responsibilities as required.

Competencies:

• Strong project management and organizational skills
• Ability to communicate with colleagues, clients, and external partners, including the ability to work with a wide range of communities, cultures, and backgrounds
• Strong prioritizing ability
• Sensitivity and cultural competence in working with low-income New Yorkers of all backgrounds
• Comfort using online technologies and database systems daily
• Willingness to learn new things and take on new projects as the needs of the organization evolve

Skill and Education Required:

• Bachelor’s Degree (preferred), or suitable work experience in place of degree
• Prior experience working in a helping profession preferred
• Knowledgeable of Microsoft suite (e.g. Word, Excel, Outlook)
• Fluent in English; additional language skills a plus

Special Requirements:

• This position requires a willingness to occasionally travel throughout the five boroughs of New York City on public transit
• The primary location for this position will be One State Street, 24th floor, New York, NY 10004

Compensation: $45,000 - $60,000 per year.

Benefits: Major medical, dental, vision and life insurance; pre-tax commuter benefits; FSA; 403(b) with employer contribution; plus generous vacation, sick leave and holidays.